After working on hundreds of weddings there are always a few questions that seem to come up in conversation with our couples. So, here is a list of frequently asked questions that we receive at The Rhapsody.
Reservation & Money Matters
What is required to secure a date at The Rhapsody?
A non-refundable deposit of 35% of the rental cost (this does not apply to optional amenities like flowers, dj, photo booth, etc.) is requested to lock in your date.
What does the payment schedule look like?
Normally, the total cost is divided into three payments. The first payment is the 35% that is due when a date is held and a contract is signed. The second payment is a second 35% that is due four months in advance of the wedding date. The final payment of 30% is due two months before the wedding date.
When does our event and amenities need to be paid in full?
In most cases, we ask that the event is paid in full two months prior to the wedding. That way we can spend the remaining time focused on the details of the execution of the event.
What form of payments do you accept?
Check, cash and money orders.
Do you require a damage deposit and is it refundable?
We require a $500 damage deposit that is due two months prior to the wedding date. The damage deposit is cashed and as long as no damage comes to the venue in relation to your event, then a $500 check will be returned to you.
How many planning sessions do we get with The Rhapsody?
GREAT QUESTION! Our motto is, “We will meet as many times as it take for you to not be stressed!” For some that could be 3 times, but for others that could be 8 times. The goal for us is for you to not be stressed! The most common “stressor” we see is narrowing down the options to find exactly what you want for your day. While we cannot do that part for you, we help to walk you through all of your options, provide suggestions, and then carry out the wishes that you decide upon.
Do you have different sized tables and are all of the tables included within the pricing?
Yes and yes! We have many different tables, including two different sizes of runs tables. We also have 6-foot rectangle tables, 4-foot rectangle tables, serpentine tables, bar-high tables, and more! All of our tables are at your disposal and can be arranged inside or outside.
Can we add the optional amenities after we’ve already reserved the date?
Yes, of course! As we meet to plan your wedding, you are welcome to add any amenities that you wish. Payment for the amenities can be spread out over the leading months prior to the wedding.
Are we allowed to bring in our own decorations, and if so, what are your restrictions?
Yes, you are allowed to bring in your own decorations. However, there are a few restrictions in place. 1. No glitter, confetti, fake snow, etc. can be sprinkled on the tables. 2. Nothing can be taped, nailed, or screwed into any part of the building. These restrictions are put into place to guarantee that all of our couples receive a well-kept and maintained space for their wedding day.
Do you require a security guard?
No, we do not require a security guard, even if there is alcohol being served.
What if we want to make our event longer than the included hours?
Additional rental hours are available for $300 each, but the hours must be added before noon (all events must end at midnight).
Does the coordinator or reception host control the flow of the reception and/or make announcements throughout the reception?
No. Your DJ controls the flow of the reception and makes all announcements.
What vendors must be licensed?
We require that your caterer and bartenders be licensed to serve your event at The Rhapsody.
What color of linens do you have?
We have a wide variety of linen colors to choose from! Not just your normal black, white and ivory. All of our “in-house” colors are included in base costs. However, if we do not have the specific color, we will find it, but there might be an additional cost.
Can we burn candles?
Yes, as long as they are in a votive or inside a vase, such as a floating candle. Tapered candles are against fire code and not allowed because they could fall over on the table.
I have a question that is not answered here in the frequently asked questions. How can I get my question answered?
Reach out to us directly so that we can quickly get your question answered – happy to help in any way that we can!
Now that you’ve read the frequently asked questions about The Rhapsody, schedule a tour to see the space in person!